Shipping Policy

At Kota Materials, we are committed to delivering your study materials safely and on time across India. Please read our shipping policy to understand how we handle orders, delivery timelines, and related queries.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

Delivery time typically ranges from 3 to 7 working days, depending on your location.
Remote or non-metro areas may experience slightly longer delivery times.

Shipping Partners

We work with trusted courier services to ensure timely and secure delivery. Tracking details are shared via WhatsApp or email once the order is shipped.

Shipping Charges

Prepaid Orders: Standard shipping charges may apply and will be visible during checkout.
Cash on Delivery (COD): A nominal handling fee may be charged for COD orders.

Order Tracking

Once your order is shipped, you will receive a tracking ID via WhatsApp or email. You can use this ID to track your shipment through the courier partner’s website.

Delays

While we strive to deliver all orders on time, occasional delays may occur due to external factors such as weather, strikes, or courier issues. We appreciate your patience and understanding in such cases.

Incorrect Address or Delivery Issues

Please ensure your shipping details are accurate while placing the order. Kota Materials is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, re-shipping charges may apply.