Terms and Conditions

Welcome to Kota Materials. These terms and conditions outline the rules and regulations for using our website, www.kotamaterials.com, and the services we provide. By accessing or using our platform, you agree to comply with and be bound by the following terms.

1. Acceptance of Terms

By accessing this website and placing an order, you agree to be bound by these Terms and Conditions, our Privacy Policy, and Return & Refund Policy.

2. Products and Services

We sell study materials related to JEE and NEET preparation. All product images, descriptions, and prices are subject to change without prior notice. We strive to maintain accuracy, but errors may occur.

3. Orders

Orders will be processed upon successful payment or confirmation for Cash on Delivery (COD).
We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspicious activity.

4. Payment

We accept multiple payment methods including:

Credit/Debit Cards
UPI
Net Banking
Cash on Delivery (available for select orders)

All payments are processed securely through third-party gateways. We do not store any card or banking information.

5. Shipping and Delivery

We deliver across India. Shipping timelines may vary based on your location and courier service. Delays due to unforeseen circumstances (like natural disasters or strikes) are not under our control.

6. Returns and Refunds

Please refer to our Return and Refund Policy for full details on how returns, exchanges, and cancellations are handled.

7. User Responsibilities

By using our website, you agree not to:

Misuse or attempt to damage our website or services
Submit false or misleading information
Violate any local, national, or international laws

8. Intellectual Property

All content on this website, including logos, text, images, and product listings, is the property of Kota Materials and may not be used or reproduced without written permission.

9. Limitation of Liability

Kota Materials shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Changes to Terms

We may update these Terms and Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.