Privacy Policy

At Kota Materials, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the data you share with us while using our website www.kotamaterials.com.

🔐 Information We Collect

When you place an order or contact us, we may collect the following information:

Name, phone number, and email address
Shipping and billing addresses
Payment details (processed securely through third-party gateways)
Communication history (emails, chats, etc.)
Usage data (e.g., pages visited, IP address, browser type)

💡 How We Use Your Information

We use your information to:

Process and fulfill orders
Provide order updates and delivery tracking
Respond to your queries and customer service requests
Improve our website and user experience
Send you relevant updates or promotional offers (only if you opt-in)

Note: We do not sell, rent, or trade your personal information to third parties.

💳 Payment Security

All payments are processed through secure, PCI-compliant payment gateways. We do not store your card or banking information on our servers.

🍪 Cookies

We may use cookies to improve your browsing experience and to analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect site functionality.

🔄 Third-Party Services

We may use trusted third-party tools (like analytics or payment processors) that handle your data only to the extent necessary to perform their services. These parties are obligated to maintain confidentiality and data protection.