Payment Policy

At Kota Materials, we aim to provide a smooth and secure payment experience for all our customers. Please review the following policy to understand the accepted payment methods and related terms.

Accepted Payment Methods

We accept the following payment options for your convenience:

Credit and Debit Cards – Visa, MasterCard, RuPay, etc.
UPI Payments – Google Pay, PhonePe, Paytm, BHIM, and others
Net Banking – Supported by all major Indian banks
Cash on Delivery (COD) – Available for select orders

All online transactions are processed securely through trusted third-party payment gateways.

Payment Confirmation

Once your payment is successful, you will receive a confirmation message via email or WhatsApp, along with your order details. For COD orders, confirmation may be requested before shipping.

Cash on Delivery (COD)

COD is available on select products and pin codes.
A nominal COD handling fee may apply, and you will be required to pay the exact amount in cash upon delivery. Partial payments or advance confirmation may be requested to reduce fake or cancelled orders.

Payment Security

We prioritize your security and privacy. All transactions are encrypted and processed via secure, PCI-compliant payment gateways. We do not store any card or banking information on our servers.

Payment Issues

If you face any issues during the payment process or if the amount has been deducted but the order is not confirmed, please contact us immediately with your transaction details.